Return & Refund Policy

We are committed to ensuring customer satisfaction and product quality. Please read our return and refund policy carefully before making a purchase.

Refund Policy

We do not provide refunds for purchased products.

If the product received has a defect, damage, or issue caused during delivery, we will arrange a replacement or resend the item after verification.

Product Exchange

Customers may exchange a product for a new one by contacting our customer service team.

To request an exchange, please provide your order details and clear photos of the product issue for verification.

Non-Returnable / Non-Exchangeable Conditions

To ensure product quality and hygiene for every customer, the following items or conditions are not eligible for return or exchange:

• Products that have been opened or used
• Personal skin reactions (such as sensitivity or allergy), as these are not considered product defects
• Items not purchased through our official sales channels or without valid proof of purchase
• Requests made after the allowed after-sales / return period
• Damage caused by misuse, mishandling, or improper storage
• Promotional items, discounted items, and free gifts

We truly value your experience 🤍

If you have any questions about product usage, feel free to contact us anytime — we are always here to assist you and ensure you use our products with confidence ✨

Return Address

Contact Us

For any questions regarding our Return & Refund Policy, please contact us through:

• Email: legendageec@gmail.com
• Phone / WhatsApp: 011-27276868

Thank you for shopping with us ❤️